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How to Read Your Bill



1. Current Charges Overview
This lists the overall amount due for your account, along with the day payment is due by.

2. Current Charge Summary
This part of your bill summarizes charges for electric, natural gas, water, wastewater, security lights, and other charges, as applicable.

Any service that you have with us are listed. Potential services include:

  • Electrical Service
    This part of your bill outlines electric service charges for your current billing period. A bar chart illustrates your electrical consumption for the past 13 months. Note: If you use electricity for heating and air, you will notice a large spike in the coldest and hottest months of the year. The DAYS figure reflects the number of days in your billing cycle.
  • Natural Gas Service
    This part of your bill outlines natural gas service charges for your current billing period. A bar chart illustrates your natural gas consumption for the past 13 months. Note: If you use gas for heating, you will notice a large spike in usage during the cold-weather months.
  • Water Service
    This part of your bill outlines water service charges for your current billing period.
  • Wastewater Service
    This part of your bill outlines wastewater service charges for your current billing period. Please note that all water and wastewater services are billed separately. Note: Wastewater charges for summer months are based on a customer's average water usage during winter months, not actual summer water usage. This procedure was established because summer water usage normally includes outdoor water use that does not flow into the sewage collection system.
  • Security Lights
    This part of your bill outlines security light charges for your current billing period.
  • Other Charges
    This part of your bill outlines miscellaneous charges as they apply to your account. An example of charges you will find detailed in this area of your bill would include Sprinkler, Fire Hydrant and Project Share charges.
3. Remittance Stub & Envelope
At the bottom of your bill, you can find a Remittance Stub. The stub shows your previous balance (if any), the Total Amount Due, and the Due Date.
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