Dalton Utilities and OptiLink Payments

Did you know Dalton Utilities/OptiLink offers several convenient ways to pay your bill?

1. Pay By Phone*
Pay your bill by credit card, electronic check, or debit card at (706) 529-0001.
Option 1 for Utilities, Option 2 for OptiLink
*Phone payments no longer apply a convenience fee.

2. Bank Draft
Our Bank Draft plan automatically drafts either your checking account, debit, or credit card to pay your bill. Bank draft customers receive an itemized bill each month. Bank draft customers have until the “net due” date before their accounts are drafted to resolve any issues. Call Customer Service at 706-278-1313.

3. Online Payment
Pay online with your debit or credit card. www.dutil.com

4. Payment Kiosks
We have payment kiosks in three locations that take both Dalton Utilities and OptiLink payments. Customers may pay with cash or credit card, no coins accepted, and no change given. The kiosk can scan your account number from your bill, but if you do not have your bill, you will need your account number. Kiosk payments are posted to your account on the same day. You may make a late payment at the kiosk, but if you have received a cut-off notice, you must call our office at 706-278-1313. You may choose English or Spanish at any of the kiosks at the following locations:

Located outside Dalton Utilities business office in the drive- thru lanes at 1200 V.D. Parrott Jr. Pkwy, Dalton. Open Mon-Fri from 6 a.m.- 9 p.m.

Located inside Loa Bakery at 737 Riverbend Road, Dalton. Open Mon-Sat from 8 a.m. – 9 p.m. and Sunday from 8 a.m. – 9 p.m.

Located inside La Providencia at 1300 Underwood Street, Dalton. Open Mon-Sat from 8 a.m. – 9 p.m. and Sunday from 8 a.m. – 8 p.m.

5. Online Banking
Each bank has a specific amount of days before your payment is due in which you would need to pay. Please check with your individual bank to determine their policy.

6. Mail
Mail your payment, along with your bill stub, in the envelope provided and mail it to:
Dalton Utilities: Optilink:
P.O. Box 745147                            P.O. Box 745091
Atlanta, GA 30374-5147         Atlanta, GA 30374-5091

7. DropBox
Located at 1200 V.D. Parrott Jr. Parkway in Dalton. The Drop Box is accessible Monday through Friday from 6:00 a.m. until 9:00 p.m. Your account bill stub is required with your payment. Please Do not put coins in the DropBox. Payment envelopes are available for your convenience.

8. Pay By Text
Our Pay by Text feature offers the convenience of receiving text notifications about your bill, which can then be paid with a text message reply if a default payment method is set up.